Moving in or out2018-05-25T15:25:37+00:00

Moving in

When your home was first built, your landlord or sales agent will have ensured you signed a Residential Supply Agreement so that we can start providing energy to your home.  However, if this has not happened or you are not the first occupier you should contact us and arrange to complete a Residential Supply Agreement.

Moving out

If you are moving out, then you must tell us and provide us with an address where we can send your final bill. If you do not, then you will still be responsible for the supply of energy and any costs incurred. You can ring or contact us. There is a form in your Welcome Pack or you can download it here.

11 Feb 2019 - We have been experiencing intermittent issues at our Weavers Quarter Energy Centre between  the 5th and 9th of February.

Engineers have fixed an issue with one of our boilers on Saturday afternoon and it has been running as normal since.

They will also be conducting tests to ensure the rest of the system is running smoothly.

Please be assured that we are monitoring the plant closely and will let you know once testing have been completed.


We apologise for any inconvenience caused.