When your home was first built, your landlord or sales agent will have ensured you signed a Residential Supply Agreement so that we can start providing energy to your home. However, if this has not happened or you are not the first occupier you should contact us and arrange to complete a Residential Supply Agreement.
If you are moving out, then you must tell us and provide us with an address where we can send your final bill. If you do not, then you will still be responsible for the supply of energy and any costs incurred. You can ring or contact us. There is a form in your Welcome Pack or you can download it here.