Service standards2018-03-21T12:43:11+00:00

Service standards

B&D Energy want you to have heating, hot water and, if we supply it, electricity to your home at all times. We are also aware of the impact of any failures in the supply of energy. Therefore, we have set ourselves high standards of customer service and energy availability. What’s more, if we fail to achieve these high standards, we will compensate you to say sorry.

Please see our Guaranteed Standards of Service here.